About Floodline

Floodline is a free advance warning service for the public and is operated by the Scottish Environment Protection Agency. Anyone can access SEPA's live flooding information online, but by registering a contact number with Floodline, you will get notified when flooding is likely in your area.

How does the service work?

When you are signed up to Floodline, we will send an automated message to your landline or mobile phone when flooding is likely in your area. You can sign up multiple phone numbers to one account so anyone in your family can get the message. You can also receive messages for more than one area, but you will need to phone us to set this up.

Why should I sign up?

Flooding is a regular occurrence in Scotland with hundreds of thousands of properties at risk. It's important to be prepared for the potential eventuality and Floodline can give you the advance notice needed to protect yourself and your home.
Some of the steps you can take in advance of a flood:
- Protect your family, property, pets and livestock

- Make alternative travel arrangements

- Alert staff, customers and suppliers of possible disruption

- Move valuables and stock to a safe area
It's not just your property that could be at risk of flooding. Roads, transport networks and community facilities can be affected too, meaning you may have to change your plans at short notice. 

Ready to sign up?

There are three ways that you can sign up to Floodline and start benefitting from the flood warning service:
- Sign up online
- Phone 0345 988 1188
- Print and complete sign up form and return page 2 to:
Floodline Registration
Strathallan House
Castle Business Park
Stirling, FK9 4TZ

 

Important change to the Floodline service

Please note, as of 1 April 2018, the 0845 Floodline number (0845 988 1188) will be deactivated and removed. The Floodline service will now only be accessible when calling the 0345 number.